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About AbbVie

AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world.  For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook or LinkedIn.​

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Manager, Patient Services Quality Systems

1908069 Requisition #
Thanks for your interest in the Manager, Patient Services Quality Systems position. Unfortunately this position has been closed but you can search our 885 open jobs by clicking here.
  • Position requires BS degree in a science related area. Master’s degree and work experience in the pharmaceutical industry preferred.
  • 5+ years of Quality Systems experience with some leadership experience and a demonstrated understanding of relevant regulations and standard operating procedures.
  • This role requires strong organizational, critical thinking, analytical and reporting skills, and strong understanding of the patient services and pharmaceutical business.
  • Requires an in-depth understanding of the pharmaceutical patient centricity, customer service oriented, and quality systems.
  • The position requires human relations and administrative skills necessary to establish and maintain effective working relationships with team members, co-leaders and senior leadership in Commercial, Business Technology Services, Legal, OEC, Manufacturing Operations, Global Medical Affairs, Promotions, Brand teams, and Global Patient Services.
  • The individual must possess sound judgment in evaluating and establishing compliance strategic plans as well as in day-to-day situations.
  • Conflict resolution skills including persuasive management techniques required.
  • Excellent verbal, written, presentation and interpersonal skills required. Ability to communicate concepts and problems in terms that are understandable to all levels of the organization, including senior leadership.
  • Demonstrated knowledge of CAPA model and Six Sigma practice.
  • Quality certifications preferred: CAPA, ASQ, Six Sigma, Audit

Key Partners:

Legal, OEC, CA&O (commercial compliance/MABI, training), BTS, PV, Brand teams, Purchasing, Corporate Audit, Global Patient Services, Manufacturing Operations, Regulatory, Promo, GMA

Equal Employment Opportunity Employer

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients.  As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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