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About AbbVie

AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world.  For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook or LinkedIn.​

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Business Systems Consultant

Information Technology
1907187 Requisition #
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 Proactively seeks out strategic business opportunities with high-level business unit executives.  Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems for a business area.  Analyzes business processes; elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components.  Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements.  Ability to move across different technologies based on the focus of projects.       



  • Effectively coordinate initiatives in which BTS can improve HCP engagement, challenging existing processes, policies and perceptions, by collaborating with functions across Medical Affairs.
  • Proactively inspiring medical affairs teams with the 'art of the possible’ by bringing to life relevant technologies and showcasing their potential.
  • Enhance the user experience by systematically capturing feedback, exploring opportunities to drive efficiencies, and continually improving processes, systems and solutions.
  • Drive Global Medical Affairs Technology initiatives; Management of SLC documentation (ensuring docs are carefully prepared, diligently approved and approved; Support Business Users in User Acceptance Test phases, for initiatives within scope of responsibility;
  • Liaise with GMA Operations Technology team and Affiliates to ensure effective and efficient roll-out of adopted Global solutions; Assess Integration of new projects and services with other systems & applications; Leverage technologies & solutions across therapeutic areas;
  • In partnership with cross-functional BTS, drives adoption and pull through of solutions offered by shared service organizations such as SETI, Quick Hits and Digital/Multi-Channel to address Global Medical and Medical TA priorities.
  • Works directly with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology;
  • Investigates and understands capabilities  of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigates available technologies applied to this business area in industry; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.
  • Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions and identifies interdependencies.


  • Bachelor’s Degree or equivalent education + 12 years of experience. Master's degree and 10 years or PhD and 4 years of experience. Engineering/Informatics bachelor’s degree or equivalent;
  • Work experience in the pharmaceutical industry preferred.

  • Exercises latitude in the approach to problem solving;

  • Determines and develops approach and solutions to problem;

  • Experience in Information Technology, including application program development (5 years or more);

  • Experience in Pharma Digital Initiatives is preferred;

  • Project and implementation experience with Veeva products including but not limited to Vault, CRM and CLM;

  • Experience to mobile application development preferred;

  • Ability to interact with different levels of an organization within Global, Regional and Affiliate Management team, and to build effective relationships through team working in line with AbbVie culture;

  • Ability to face both technology and business discussions with stakeholder during the project lifecycle;

Equal Employment Opportunity Employer

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients.  As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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