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AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world.  For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook or LinkedIn.​

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Associate Business Systems Consultant

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Information Technology
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1901678 Requisition #
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Default point of contact for BTS with the Patient Assistance Program (the business); brokers contracts between BTS and the business, and resolves client and BTS relationship issues.  Manages and provides expert advice on, the selection, design, justification, implementation and business use of information systems.  Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components.  Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, validation of requirements.  Leads train the trainer sessions, creates formal and informal business communications, and prioritizes application support requests.

 
Key Responsibilities Include:
  • Elicits and communicates the organization’s business strategy; works directly with business unit clients to understand specific business processes and needs and opportunities for improvement; identifies IT capabilities and information required to support the business processes and collaborates in the development of appropriate information management strategies, developing them as an integrated part of the business strategy.

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

  • Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.  Proactively seek out strategic business opportunities with business unit executives for the application of new or existing technology capabilities.

  • Develops technology strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions.  Prepares testing plans to confirm that requirements and system design are accurate and complete.

  • Conducts training.  Identify process disconnects and translate them into improvement opportunities with cost savings or avoidance, productivity improvements, or revenue generating business benefits.  Develops business relationships and integrates activities with other BTO's to ensure successful implementation and support of project efforts.

  • Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS community on behalf of customers; coordinates system solutions.

  • Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts.

  • Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information.

  • Exercises considerable latitude in determining objectives of assignment.  Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.

  • Bachelors Degree or an equivalent combination of education and work experience.
  • 8-10 years of related work experience.
  • Salesforce Health Cloud experience preferred
  • Knowledge or prior experience with Patient Assistance Programs or Pharmacy Dispensing preferred

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